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Stage: Pre-Angel

Liberating customer experience data from silos.

Problem Statement

Current CX platforms capture an enormous amount of valuable customer-facing data. Customers, however, do not have an easy way to leverage this data with external applications — AI powered applications that provide analysis and process automation capabilities, easy data synchronization between other business applications and automation for day-to-day operations and maintenance.

Total Addressable Market (TAM)

$11B / $100B

Contact Center / CX/CRM Industry

Solution

Peregrine provides a platform to liberate CX data from silos.

PeregrineCX - Contact Center Migrations Made Easy, showing a 4-step process: Discover, Assess, Migrate, and Sustain
Peregrine platform dashboard showing Telephony, Outbound, Contact Center, Architect, and Routing modules

Founder

Eben Hall, founder of Peregrine Labs

Eben Hall

Eben Hall leverages over 25 years of change leadership to drive both strategic and tactical excellence, helping companies meet their objectives.

  • Large enterprise experience at GE, Wolters Kluwer, Anthem, Chubb, and B.Braun
  • Small/startup experience across dozens of companies
  • Vast industry knowledge: real estate, financial services, hospitality, aerospace, medical equipment, and retail
  • Broad functional skills across IT, Finance, Operations and Sales
  • 3x Exit (Services, Financial & Retail)

Sales Traction

Freemium SaaS Revenue Model

We have channel relationships that we can leverage to distribute the app to established customers directly as well as to manufacturers and alternative distribution channels.