Liberating customer experience data from silos.
Problem Statement
Current CX platforms capture an enormous amount of valuable customer-facing data. Customers, however, do not have an easy way to leverage this data with external applications — AI powered applications that provide analysis and process automation capabilities, easy data synchronization between other business applications and automation for day-to-day operations and maintenance.
Total Addressable Market (TAM)
$11B / $100B
Contact Center / CX/CRM Industry
Solution
Peregrine provides a platform to liberate CX data from silos.
Founder
Sid Bhambhani
Sid Bhambhani is a seasoned technology leader and entrepreneur with more than 20 years of experience driving innovation and scaling companies in the software industry. At global firms like PTC and Symantec, he played a pivotal role in launching high-impact product lines, building world-class engineering teams, and navigating complex mergers and acquisitions. As the co-founder of Summatti, an AI conversational analytics platform providing actionable insights for contact centers, Sid led the company to a successful acquisition by PartnerHero in 2023.
Sales Traction
Freemium SaaS Revenue Model
We have channel relationships that we can leverage to distribute the app to established customers directly as well as to manufacturers and alternative distribution channels.